About shop

Shop168.com.kh is Cambodia shopping place that brings buyers and sellers together to trade almost anything

How Shop168.com.kh works

Any seller can list the item for sale on the website using the web based tools. The seller sets price and provides a detailed description with its image attached. Other users can browse these items and buy it.

Shop168.com.kh earn money charging the seller a commission on successful sales.

Shop168.com.kh does not sell any goods itself but provides an online platform to facilitate trade between buyers and sellers.

Shop168.com.kh operates a payment system as an add-on service to users in order to speed up the receipt of payments between buyers and sellers as well as to assist sellers in reconciling payments they receive from buyers. 

You don’t have to leave home to get what you want, just a click away and you gets your goods delivered within one or two (1-2) days in Phnom Penh area.

Note: Delivery will be delayed during holidays, but you will always be able to place order on the website. We will contact you for delivery after holidays.

Shop168.com.kh offers great exposure to vendors: open 24 hours a day, 7 days a week, available from anywhere.

Selling and buying online is a thrilling process, which has proven successful for sellers as well as for buyers - locally and globally. 

Shop168.com.kh team
Cambodia shopping place

Contact Us

Our contact details are:
#368, St. 163, Olympic quarter, Chamkarmorn district, Phnom Penh, Cambodia, 12312
e-mail: info@shop168.me

Customer Service:
Mon - Fri: 8.00am - 17.00pm
078 722 168

facebook: www.facebook.com/shop168.me
twitter: @shop168me

Most Frequently Asked Questions

Q: What is Shop168.com.kh?
A: Shop168.com.kh is the newest Cambodia shopping place, where every user can buy different products 

Q: I cannot add profile photo. Why?
A: It's possible to add photos with next extensions: .png, .jpg, .gif. Also you cannot add photo more than 2Mb 

Q: Why was my profile photo deformated after adding?
A: You should add square photo (we recommend 184x184 px)  

Q: How can I see all products of the shop?
A: You should click on magnifier icon on the top menu of the shop 

Q: What means badges  and ?

A: Personal ads – are absolutely free service. Each of you can add your own advertisement if you need to sell anything what you want. You just register in the shop, click on “Create ad” button, fill the form with you contact information and ad’s description and click SAVE. That’s all! And be sure that somebody will find your advertisement and call you. Note: you cannot create more than 5 ads at the same time

Products from vendors – products are from our affiliate partners who have products in the stock and would like to sell them online. And you can buy these kinds of products directly from the site. No need to go to the shop, just add necessary product to cart, click on “Checkout” button and fill suggested forms. And wait for your order. We will deliver it in a short period and you can pay after receiving your order. 

Q: Can I write a comment with notification to specific user?
A: Yes, of course. Just type his username with @-symbol (for example @vichda Is it good product?) 

Q: How do I cancel my order?
A: You should call by phone number, which you can find on each Vendor's page

Q: How do I return product?
A: You should contact with Vendor's Customer Service (phone number is on Vendor's page)

Q: I am experiencing trouble with my shopping cart. What can I do?
A: Shopping cart problems usually occur for one or more of the following reasons 

Reasons Details
Cookies not enabled Make sure your internet browser is accepting cookies from Shop168.com.kh.
Cookies are corrupted If Shop168.com.kh. cookies are not being blocked, and you are still having problems, try clearing your cookies and cache, close your browser, and try again.
Master clock Your computer's date/time is not set correctly.
Firewall settings Your computer is behind a firewall.
Item quantity The item you are trying to add to the shopping cart may be sold out, or you may be trying to buy more of an item than we have in stock.
Outdated browser You are using a browser older than Internet Explorer 9.
None of the above If all else fails, restart your computer, or try from a different computer.

Any questions more? Just ask us with Feedback form

How to buy

You can buy practically everything on Shop168.com.kh, from brand-new products to difficult to find collectibles.

When you buy on Shop168.com.kh, you are buying directly from sellers registered on the site. That means that you are more likely to pay less for the same or similar item than you would normally pay anywhere else. That also means that you are responsible for your transactions. 

To enjoy the best online shopping experience, take note of these guidelines:

 1.     Check the seller's rating and read his feedbacks.

 2.     Carefully read the item description and features.

 3.     Estimate the shipping fees to your location by clicking Get rates on the right side of the product page

 4.     If anything is not clear to you, ask the seller a question with message or when placing an order.

 5.     Compare similar offers and prices from different sellers.

 6.     Click “Click to buy” button only when you are sure that you want to buy a specific item from a specific seller.

 7.     Click on "Checkout" button, fill your contact information, shipping address and place an order by clicking "Submit" button.

 8.     Remember that the transactions on Shop168.com.kh are with the sellers directly and that they are legally binding.

 9.     After you place an order, check your email for invoice.

 10.   When you receive your item, log in and rate the seller.

 11.   Say "no" to sellers who try to bypass the Shop168.com.kh system.

 12.   Seek advice from your fellow buyers on the Product comments.

 13.   Contact Shop168.com.kh team with feedback form if you notice any suspicious behavior. 

When you register as a user on Shop168.com.kh, you agree to our Terms and Conditions. Be sure to read them.

Have a safe and enjoyable online trading experience with Shop168.com.kh

If you have feedback or need help, please contact us info@shop168.com.kh.


How to pay

Cash On Delivery

You can pay after delivering product. Please check product first before signing Act of Acceptance

Pay & Go

If you have Pay&Go account you can pay by inserting your Pay&Go ID number during checkout process. After that, you will get SMS with validation code on your mobile number. Please enter this code to confirm your order. For additional information please visit next link: http://paygo24.com/HowToPay